After the bad shrimp scampi with clumped pasta and awful sauce, bitter and hard lettuce core, burned fry, dirty utensils, harsh ambulance lighting from the window, et al, what, you ask, would bring my dear wife Karen and I back to the Cheesecake Factory in the mega shopping, dining and entertainment complex Detiny USA in our hometown of Syracuse, N.Y.?
If you don’t remember how aghast that trip left Karen, my wonderful daughter Elisabeth, her terrific boyfriend George and I, here’s the link to that story from last April. It stirred up many comments about the chain, from people who love it and people who say not-so-much.
Why, the answer to that question above would be: Two $25 gift cards from son Daryl, and the hopes of clear sailing and improved performance last Saturday after we caught a 2 p.m. matinee of “Mortdecai.” That and my forgiving soul and the wish to see if maybe all the comments favoring The Cheesecake Factory on last year’s story were correct.
Nah, it was mostly the gift cards.
Well, amends were mostly made.
You can read about it in my weekly community blog column today for Syracuse Public Media site waer.org by clicking the link below.
Are you likely to give a place a second chance after a bad dining experience, or cross it off the list forever? Can you share a story about a less than perfect restaurant trip that was somehow turned around? Are you willing to wait 30 minutes for a table at 4:10 in the afternoon, or would you walk on down to another joint?