Shorter but more powerful. Our fixed furnace was chugging along with its new part, the new igniter firing the 27-year-old baby up every time the thermostat on the living room wall made that clicking sound. Then came the new year and the Charles Heating and Plumbing company’s TV commercials. They had a really good deal.…

Thank you for your service. Toward the end of 2023, our furnace made some threatening noises and then … Nothing. On a weekend, of course. The local heating company sent over their on-call person to poke around our basement. He pointed out our equipment had served 27 years. My dear wife Karen and I had…